This is the complete map of CargoOMS — the same vocabulary your operations, sales and accounts teams use every day.
| Feature | What it does for you |
|---|
| Freight quotation builder | Buy / sell / margin per charge line, Incoterms 2020 selector, cargo item builder, validity dates, multi-currency with rate history, branded PDF. |
| Client approval online | Clients approve or reject quotations in the portal with an optional note; your quotation list shows the green client tick live, and quotes expiring without a decision surface on the exceptions dashboard. |
| Quote-to-shipment conversion | A won quotation becomes a shipment without retyping the lane, cargo or charges. |
| Shipment requests inbox | Portal customers submit new shipment requests through a guided wizard (mode cards, cargo chips, ready date); operations sees them in a filterable inbox one click from a quotation. |
| Feature | What it does for you |
|---|
| Carrier booking workflow | Draft → requested → confirmed against a real carrier master (69 seeded: ocean lines with SCAC, airlines with IATA), vessel and voyage picker, cut-off date, free-days override, printable booking confirmation with letterhead and stamp. |
| Multi-leg shipments | Ordered legs model door-to-door: truck to port, ocean crossing, on-carriage — each leg with mode icon, flags, carrier, ETD/ETA and status Planned → Active → Done. Smart prefill chains each new leg from the last one. |
| Container lifecycle tracking | ISO 6346-validated container numbers, seal, weight and volume, seven lifecycle steps from empty pickup to returned, one-click advance. |
| Location intelligence | 122,000+ ports, airports and cities with UN/LOCODE and IATA codes; typo-tolerant search that fills codes, flags and map coordinates automatically, filtered by transport mode. |
| Milestone timeline & live map | Booked → In Transit → Arrived → Delivered with dates, a flag-to-flag route strip and a live OpenStreetMap route view. Forward-only by design; rewinding is a supervisor permission, audit-logged. |
| Dangerous goods | DG flag, UN number, IMO class (all 15) and packing group on every shipment. |
| Feature | What it does for you |
|---|
| Exceptions dashboard | Customs holds, demurrage, cut-offs within three days, overdue arrivals, idle shipments, quotes expiring without a client decision, overdue invoices and vendor bills due — one page, plus a red badge on the bell everywhere. |
| Action Required tab | Each shipment carries its own tab of issues with one-line advice and a live count. |
| Lifecycle field locks | A confirmed booking locks carrier fields (revert-to-draft is the sanctioned path); moving cargo locks origin, cargo and the booking phase; a running demurrage clock locks free days; delivered files freeze entirely. Completed legs go read-only, the active leg accepts only its forward update. Enforced in the interface and the server. |
| Override permission + audit log | One supervisor permission unlocks the escape hatch; every override, rewind and stripped edit is written to the audit log. |
| Field tooltips everywhere | Every field label explains what it is for and how it relates to the rest — hover the dotted underline. One dictionary covers admin and portal. |
| Feature | What it does for you |
|---|
| Cost sheets | Buy/sell per charge with vendor, currency and margin — the commercial spine of every shipment. |
| Freight invoicing | Shipment-linked or ad-hoc invoices, multi-currency with historic rates, sent/paid states, PDF. |
| Payment allocation | Receive one payment, auto-allocate across open invoices oldest-first, keep the remainder on account. |
| Client statements | A running ledger per client — invoices, payments, credit notes — with balance due and on-account tiles, printable. |
| Vendor bills with variance | Bills matched line-by-line to cost-sheet estimates; the over/under variance shows in red or green before approval. Aging buckets, dispute flow, pay-vendor with allocation. |
| Credit & debit notes | CN/DN documents that apply against invoices and read on the statement like a bank ledger. |
| Currency rate history | Rates are versioned — yesterday's invoice keeps yesterday's rate. |
| Feature | What it does for you |
|---|
| Shipment cockpit | Tabbed shipment page: Overview, Tracking, Invoices, Documents, Cost & Profit, Action Required, Client Updates — deep-linkable. |
| Master Data screen | Incoterms and IMO classes as read-only standards; equipment types, units of measure, charge codes and your terminals/warehouses fully editable. |
| Documents | Per-shipment document manager with freight categories — MBL, HBL, MAWB, HAWB, commercial invoice, packing list, CO, insurance, DG declaration, delivery order, POD — with Arabic names and client-visibility flags. |
| Roles & permissions | Granular permissions for shipments, finance AR/AP, quotations, settings — plus the lifecycle-lock override permission. |
| Global search & quick create | One box finds clients, shipments and invoices; quick-create from anywhere. |
| Built-in help agent | An in-app assistant that knows every feature above and answers in plain language. |
| Email marketing | Campaigns, contact lists and opt-out handling for your newsletter, built in. |
| Demo dataset | One migration seeds a complete story — five shipments in every state, a customs hold, a red demurrage clock, an awaiting quote and an overdue invoice — perfect for training and sales demos. |
